Signing
Overview#
There are currently several methods for signing a form in REI Forms Live/Realworks, however due to several factors the signature stamping and sign on screen methods are not available for developers. However the remote signing method is supported and recommended across all states/territories, bar ACT at this time.
Remote signing leverages a third party to manage and complete the workflow involved in a digital signing request. At the time of writing we currently support DocuSign.
DocuSign#
DocuSign is the first third party signing service integrated into REI Forms Live/Realworks. However before it can be utilized by a developer, the end user must first register for an account with DocuSign and then authorize access to this account within the REI Forms Live/Realworks user interface.
Once this has been completed, a developer can then use the Remote Signing end points to create, track and manage remote signing requests for the users forms. Remote Signing may not be available for specific forms within a state/territory due to various reasons outside our control.
info
REI Forms Live/Realworks users should contact their local REI for the latest DocuSign offers
Error Codes#
Due to this feature requiring additional setup of a third party service, it may not be available for all users. To make things simpler for developers, we are now returning an errorCode on errornous responses from the Remote Signing end points.
🎯 Please refer to the table below on possible error codes:
| Error Code | Description |
|---|---|
| REMOTE_SIGNING_NOT_SETUP | Returned when the user is not configured for Remote Signing. |
| REMOTE_SIGNING_NOT_FOUND | Returned when a Remote Signing request is not found. |
| REMOTE_SIGNING_VOID_USER | Returned when trying to void a Remote Signing request created by another user. |